Everything you need to know

The countdown is going fast and your trip to Amsterdam is coming soon. The closer to the day of arrival the more question are popping up in your head. Everyone has questions, so never hesitate to ask them, but unfortunately we don’t always have time to answer them in person. The good news is that all of us have traveled and know exactly what you might be concerned or curious about or simple need to know before your stay at Amsterdam Teleport Hotel. Have a quick look at the list of questions below, and we guarantee that you will sleep peacefully tonight.

What time can I check-in?

You can check-in whenever your room is ready.

Can I determine my own check-in time?

If you book directly on our website you can check-in early for FREE. Simply choose your preferred check-in slot up to 8 am and we will take care of the rest. In case you booked through for example Booking. com you can arrange it in advance for €20 through the Oaky link you received in the mail or wait until the day of check-in, we will then send you a text message and link with a limited amount of early check-in offers that you cannot refuse.

What time do I have to check out?

If you book directly on our website you get a FREE late check-out up till 6 pm. Make sure to choose the desired check-out time during your booking and will take care of the rest. For all other bookings the room is yours till 12.00 pm but if  you want to stay a bit longer then make sure to take the late check-out deal we will send by SMS on the day of check-out or simply come to the reception and arrange it on the spot.

Can you store my luggage after I check out?

Of course you can store your luggage with us, free of charge.

I noticed some room types have an external bathroom. Is the external bathroom private or shared?

An external bathroom is private but on the corridor instead of in your room. Usually no further than 5 meters away from your room.

Do you have rooms with ensuite bathrooms?

Yes, all room types except Budget Twin Studio (ext. private bathroom), and Quadruple Studio (ext. private bathroom) are equipped with ensuite bathrooms.

Can I book a room with the street art of my choice?

Of course you can but it depends on the type of room you’ve chosen and availability. If we are in a really good mood we might give you a free room upgrade. Please contact us if you want a room with a specific artwork.

What time do you serve breakfast?

The best breakfast of Amsterdam is served from 7:00-11:00.

How much is breakfast?

Breakfast is €14.50 per day, per person.

Do you provide gluten-free/dairy-free options for breakfast?

Yes, please contact us beforehand if you have any dietary restrictions, we will do our best to arrange something.

What if I am hungry. Can I get anything to eat at the hotel?

We make delicious pizzas which you can order at the reception. There’s also several restaurants near Amsterdam Sloterdijk but not nearly as good as our pizza’s :)

How do I get to the hotel from Schiphol airport?

The best way is to take the train. Take any train that stops at “Amsterdam Sloterdijk”. Amsterdam Teleport Hotel is a 5 minute walk from “Amsterdam Sloterdijk” station. For more details check-out our location page in the burger menu in the top left of your screen. You can also take a taxi, which is around €45.

How do I get to the city center from the hotel?

The best way is take a train from “Amsterdam Sloterdijk” to “Amsterdam Centraal”. It’s one station away, 6 minutes. A return ticket costs €5.80.

How do I get back to the hotel in the middle of the night?

The train runs until ~1:00. If you miss the last train, you can take Nightbus 281 from Amsterdam Central, which runs hourly the whole night.

Do you provide parking space?

Yes, we provide parking spaces! The cost for one parking spot is €20,- per night. Make sure to reserve your spot though.

Are pets allowed?

Yes, pets are allowed. The cost for pets are €15 per night, per pet. And yes, even if you want to bring your goldfish or parrot along.

Do you provide extra beds in the room?

We can add up to one extra bed in the following room types: Budget Twin Studio (ext. private bathroom), and Quadruple Studio (ext. private bathroom). The cost for the extra bed is €50 per night. Make sure to arrange this in advance.

Do you provide baby cots?

Yes, we provide baby cots, free of charge. Make sure to arrange your cot in advance.

What if I want to arrange something special can you help me?

Of course we can. We love special requests. Just drop us an email and don’t be shy. Whatever you can come up with we will try to make it happen. Or if you want to keep it simple just book one the special offers available on Oaky. Just follow the link that you received by mail to get access to all the offers!

Do you provide WiFi access?

Yes, we provide WiFi access, free of charge.

What is this ‘Save The Planet’ promotion about?

If you stay multiple nights, you can skip housekeeping service and ‘save the planet’, and get a free drink for your efforts!

Is smoking allowed in the hotel?

Smoking is strictly prohibited inside the hotel and there is even a fine if you get caught (€100,- for smoking in the room and €200,- if you were stupid enough thinking you could outsmart us by blocking the smoking detector with your dirty sock), but there is also good news, we have a super cool beach outside where you can smoke whatever you like and chill as much as you want.

Can I rent a bike at the hotel?

Yes you can rent a bike with us for €15 per day. If you rent a bike, you can also join our free street art bike tour (daily at 11.00 am) through Amsterdam.

Do you have elevators in the hotel?

We have Aziz the human elevator. He will lift anything up to the first floor for you if you ask him kindly.

Can I pay in cash?

For your and our safety Amsterdam Teleport Hotel is cashless. So don’t forget your debit and / or credit card!

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Amsterdam Teleport Hotel
Heathrowstraat 3-5
1043 CE Amsterdam

Phone: +31.20 210 35 35

+31.64 4798247

This post is also available in: Dutch